Good morning. I really wanted to send a quick thank you note to share what a great experience my new home purchase went. When I began looking for a home, I knew there were no other companies that I would choose than Polaris/Priority and Denali. From the origination side with Bob & Naomi, and the closing with Zak, the process was streamlined and easy. The whole experience was top notch. Fully executed PA to close in less than 21 days. NICE! I can only hope that I was a low maintenance borrower for all of you as well. Again, thank you all so much..
Bob and Naomi,
You have been such a blessing to us over the years. You helped us secure our first mortgage when we were on a very limited budget and then again helped us secure our dream home while being self employed. We always recommend you and have truly felt like we are in the best hands with you.
Best wishes to your family as we get closer to the holidays!
My family and I are extremely grateful for everyone’s hard work and dedication. This was by far the easiest home I have purchased with the hardest circumstance’s. That’s a true credit to all involved and their outstanding customer service. Lifelong customer and friends.
“Just wanted to reach out to say I hope you and your family are not greatly affected by the recent events. You go above and beyond, from what I have experienced with you, and being a city kid…I greatly appreciate it. Just want to express my thanks, I find it important during times like these. Thank you, Bob!”
Thank you so so much! You and Bob are seriously a TRUE blessing to David and I. Thank you so much for your patience with us! So glad we get to work with you both! Here’s to 2020!
We found Naomi and Bob to be both gracious and genuinely helpful. We had recently closed on our current home and when Bob realized we could save about $100 a month if we re-financed. Because interest rates had lowered, he immediately called us.The process was so easy and he and Naomi made sure it worked with our schedule.
We would absolutely use them again and would refer friends looking to close on or re-finance.
Naomi and Bob were wonderful to work with in my first time experience with buying a home. Naomi was clear, concise, and very warm in her communication and made sure that everything was processed on time. I will definitely use them in the future if I ever need to and I would definitely recommend them to anyone who is looking to buy or refinance their home.
Naomi was amazing to work with, she kept the process of everything very simple, and stress free. She was also super friendly and very kind, I am so happy that I had Bob and Naomi to help me with the purchase of my home. I highly recommend!
As a realtor, I have done many, many deals with Naomi as a processor. There is no doubt in my mind, she’s the BEST in the business. Her professionalism, communication, attention to detail and SPEED to process loans is second to none! I hire a transaction coordinator as part of my business but always joke that I don’t need one when working with Naomi. She handles all the details before I even think to do so. She’s the best and I recommend her to ANYONE looking for financing. You won’t regret it!
Bob is the best broker I’ve ever worked with. Super helpful, extremely knowledgeable. He made the whole process so easy to understand and he worked hard to get us the best deal out there.
I have never worked with a better couple of people than Naomi Schroeder and Bob Hein. They are super professional people and a joy to work with. They both worked super hard for us. This is our second home loan with them, and if we ever move in the future I know we will use them again.
Bob and Naomi could not have been easier to work with. My loan closed on time with zero surprises. On top of that, they were timely with all communication along the way and very friendly keeping things relaxed through the whole process. What more could you ask for?! I’d recommend them to anyone.
Bob and Naomi are absolutely fantastic to work with while going through the tedious process of buying/refinancing a home. We have worked with them for all of our mortgage needs and will continue to do so for any further needs that arise. In a world where it feels like everyone is out to get you, it is extremely refreshing to work with two honest, trustworthy, and compassionate people. There simply aren’t enough stars to express how much we have enjoyed working with them! Thanks for the exceptional service!
Naomi was extremely informative, compassionate and supportive. She kept me up to date with what was happening during the transition of my loan, all the way to the end.
That’s great thank you we appreciate the hard work!! Look forward to closing I’m so freaking excited!
I got a complimentary e-mail from Joanna Dunn today at USDA, she said you guys took great care and extended patience beyond belief with her daughter and husband buying their first home… nice work. It never hurts to have a friendly contact at RD!
Thanks again for a nice, smooth and easy loan process (from my end of things). I really appreciate you and the communication along the way. I look forward to working more deals with you and Naomi. Thanks
The service here is awesome! Caring, effortless process, and very helpful. Naomi and Bob are warm and personable. They’re open to answering any questions you have and understanding. They always reply back to your voicemails and emails. They are a nice company to work with and I had a very good experience here. I’d definitely recommend to friends and family if they are buying their first home or house.
Thank-you so very much for making this come together: your timing and response to emails and questions are amazing!
Absolutely, thank you Naomi for all of yours and Bob’s. You two make an amazing team and for that I will recommend you both to anyone I know that is buying a house/refinancing a house.
Naomi Schroeder helped me with the purchase of my first home, she was extremely helpful and easy to work with. She was quick to respond and answered all of my questions and explained everything so well. It was great working with her and I would highly recommend her services when looking for a lender.
“Naomi, Great news! Thanks for all your quick work. We were amazed at the speed and professionalism you showed during this process. We are very impressed and will be recommending you to everyone we know. Thanks again.”
“Raelynn and I would like to thank you for your hard work throughout this process. You made it painless for us.”
“We have the official clear to close. Not bad. 12 days from acceptance and we have a clear to close. I love this lender!”
“Thank you so much, we appreciate all the hard work you and your team put into closing on our loan. We would definitely recommend your team to anyone. “
“Can we just say, “WE LOVE YOU GUYS!” Thank you so much for taking Gary and I through this journey of buying our home. I thank you for your outstanding customer service!!!”
“Thanks for all your help on this Naomi. I’ll be sure to let you know if I have any other questions before Friday. You have been great to work with once again. Hope you have a great week! Thanks.”
“Thanks so much Naomi, you guys have been so great to work with. Our realtor here was so impressed with how smooth everything went with our buyer too, she will definitely be sending referrals your way. Have a great weekend.”
“Thank you Naomi. We truly appreciate all you and your team have done to facilitate the financing for our new home. You are the greatest group of people to work with and you’ve made a stressful situation manageable.”
“You are very on top of it as a mortgage processor! Your office beat me to requesting title work and you are well on top of VA details with the other agent. In all my time as Dale’s assistant prior to becoming a realtor myself I’ve never worked with a mortgage company like yours. I just wanted to say thank you for all of that and making my job easier. – Thank you!”
“We are very thankful to you and your staff in helping us with our financing. Our new home is beautiful, and your office made it possible. You and your staff showed us that we were valuable customers by working on our file after hours and weekends. We are very thankful and very appreciated your service and time.”
Thank you very much Naomi!!!! You and Bob have been amazing through out this whole process!
Naomi was very patient, understanding and extremely helpful when it came to paperwork needed and being done. She always did a great job getting you the information needed and was extremely helpful in helping you find what was needed to get the job done. I give her 5 stars. A great person to work with.
Just finished up closing with Kelly and Kevin. Glad everything came together, I know my clients are thrilled. It was a pleasure working with you. Have a prosperous 2019!
“I wanted to extend the biggest of THANK YOU’s ever for going above and beyond. I’ve passed your names on to a couple people already, but will continue to do so for anyone in the area looking at buying a house. Thanks again for everything!”
“Well, let me just start out by saying that you guys are awesome and I soooo appreciate all of your help, guidance and kindness through this entire process! You have proven that there are still wonderful, helpful people that really do care about the work they do and go that extra mile to help others! Sometimes people don’t realize the impact they have on the people they serve, and when it comes down to it, it may seem insignificant when you’re doing it. But just know, you have both turned a very difficult, stressful, and emotional thing into something that turned out so positive and wonderful for my family!! You guys are great, and I’m so thankful I had the pleasure and honor to work with you! Thank you 100 times over, you guys are fantastic!”
“The rate and the closing date were great! You’ve made this process flow very smoothly for us as well as having been very attentive to our many needs and requests. We could not be happier… we were impressed with every aspect of the way you conduct business. It felt like we built a personal relationship and you worked hard to get our loan approved, processed, and to the closing table faster than we thought could ever be possible. Thanks again for everything! We love our new home.”
“Wahoo!!! I’m so excited and cannot wait to say we are officially homeowners thank you so so very much for your amazing work and dedication to helping us get what we needed to!”
“We just wanted to say thank you so much for all of your help and patience with us. We are so so happy with the house we found, and you guys definitely made the process a lot easier. It was a pleasure working with you! Thank you so much again for all of your help! Have a good day!”
“VA Loan Clear to Close! 3 days from submission! Looks like you made it into the record books… fastest approvals in the Midwest…you should add that to your tagline on your email… LOL”
You and Bob are “freaky fast”! I will absolutely refer Bob & you in the future!
We bought our first house through Bob and Naomi. They were always very professional and respectful and treated us great. They were up front with no shady practices and put together an amazing deal for us that even a close friend in the business couldn’t believe. Would recommend 100%.
This is all Fantastic news Bob! Thank you so much for all your help making this such a smooth process. Really appreciate all your and Naomi’s help! 😊